Privacy Policy

Who we are

Danso Machinery, Clohamon Business Park Bunclody, Co. Wexford

Our website address is: https://www.dansomachinery.com

We can be contacted at : info@dansomachinery.com

Your Personal Information, and what we collect.

We only store your personal information if you have contacted us via web form, email, are a customer (existing or past) or signed up to our marketing newsletter.

We will not use your personal information for marketing purposes unless you have explicitly opted in to our marketing newsletter.

Only nominated persons have access to your data.

Employees of our company
Our web hosting providers

Emails

Any emails sent to us and any messages received through our online contact form are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.

Data Requests

If you would like a record of what personal information we have stored about you, please contact us using our web form and we would be happy to assist you.

Payment Security

We use Stripe to process online transactions, we do not store your credit card information on our servers.

External Links

We are not responsible for the content of external links from our website.

How we protect your data

Our website utilizes SSL, all data between your browser and our website is encrypted. Your passwords (if you have an account) are encrypted.

We routinely update and maintain our website and servers, ensuring they are patches with the latest security updates.

What data breach procedures we have in place

If a breach is detected on our systems we will inform the relevant authorities of the breach, nominate our 3rd party IT security partner (Blacknight) to investigate the suspscted breach, and if confirmed will notify affect clients with 24 hours.

Cookies

See our cookie policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track visitors to our website. Please see Google Analytics privacy policy here.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Policy Updates

If this policy is updated, a notice will be placed on our privacy policy page.

Delivery

We deliver Monday to Friday 9am – 5pm excluding bank and public holidays.

It is your responsibility to provide the correct address (including Eircode) and phone number to Danso Machinery and you must be available to take delivery of the ordered product.

Deliveries take place within normal business hours. We unfortunately cannot provide specific delivery times to customers.

We may contact you to confirm your delivery details.

Cost of delivery can vary, you will be notified of the amount at the time of purchase at the checkout. We may contact you if there any discrepancies of issues with the amount paid for delivery. For larger items, cost of delivery is estimated and you will be contacted in this case to confirm the cost of delivery.

Collection

You can of course choose to collect your products from us directly.  Please choose “Collection” when selecting delivery method at checkout.

Collections can be made at Danso Machinery Ltd., Clohamnon Business Park, Bunclody, Co. Wexford. Y21 X2T5

Refunds & Returns

We are currently updating our returns policy and it will be online shortly. If you require this information immediately, please call us on +353 (0)53 9376660 Monday to Friday, 9am-5pm